Major Accts Sales Assist (DE) Temp role Job in Cork, Ireland

Requisition Number 4414781
Job title Major Accts Sales Assist (DE) Temp role
Location Cork
Country
City
State/Province
Job type Full Time
Job description JOB VACANCY.
The Major Accounts Sales team is looking for motivated, outgoing and tech savvy individuals to support the activities of the sales account representatives and promote Apple products to Major Accounts customers.
Overview
The Sales Assistant is responsible for supporting the activities of the Inside Sales team. The role requires an excellent professional phone manner, customer service skills and attention to detail.
Responsibilities:
Manage inbound email and fax orders and queries, enter new Sales orders into the appropriate system(s)
Deal with inbound and outbound calls and e-mail from and to customers, communicating special offers and other promotions
Achieve performance goals while providing an excellent customer experience
Collect customer information, provide product information and direct customers to other Apple resources as required.
Execute on selected outbound campaigns
Maintain regular communication with Internal Sales reps
Skills & Attributes
Customer-focused, detailed-oriented individuals.
Has excelled in a customer facing environment
Strong communication skills adaptive communication and active listening
Ability to maintain a positive attitude in high-stress/fast-paced work environment
Possess a drive for results, demonstrate high degree of drive and determination
Adaptive and flexible to changing technologies, process and environments
Ability to work and make decisions with minimal supervision
Complex problem solving abilities
Strong organizational and administration skills
Team player
Be a self-starter who is motivated and innovative
Ability to work effectively with other departments and utilise a team approach to accomplishing goals.
Experience & Education
1-2 years sales experience an advantage, though individuals with a clear customer service focus may be considered.
Professional level verbal and written communication skills in English & German
Ability to provide a great customer experience
Experience with working with cross-functional teams
Must have an interest in working with the latest technology, be computer literate and quickly learn new applications
3rd level qualification or equivalent work experience
Applicants should be aware this is an agency role