Teller Supervisor I/II, Stevens Point, WI Job in Stevens Point, WI 54481

Teller Supervisor I/II, Stevens Point, WI

Job Type: Full-Time
Location: Northcentral Wisconsin
Client Location: Stevens Point, WI (Church St)
Schedule Will Vary: Yes
Work Schedule: M-Th (8-5:30)
Friday (8-6)
Saturday (8:30-12:00)


Job Description:
Directs the day to day operational activities of the teller area, directly supervises tellers to ensure each customers experience is positive and memorable, trains staff on operational issues, is knowledgeable of policies and procedures, makes judgment decisions and coaches for referrals. The Teller Supervisor, in coordination with the Branch Manager is responsible for the operational integrity of the retail office. Also, may be called on to oversee the office in the Bank Manager's absence, where there isnt an Assistant Manager. Operates a Teller window as needed. Typically supervises a staff of 4 or less colleagues.
KEY RESULT AREAS
Service/Referral/Sales Activities
Operational/Procedural/Administrative
Training, Coaching, Mentoring/Retaining
To qualify, you should have a high school diploma or equivalent, and 2 years Teller or Senior Teller experience in a banking environment. Proven proficiency in the standard operations of the office, including personal production and accuracy. Based upon both job expectations and your level of knowledge and experience, you may be asked to complete additional educational training. This training may include in-house or outside seminars, correspondence courses, or college and technical school classes.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.