Commercial Security Sales Consultant Job in Syracuse, NY 13203

Posting
Job Title Commercial Security Sales Consultant
Requisition # 116330BR
Location United States - New York - Syracuse
Area of
Interest Customer Service/Member Services
Position
Type Full Time
Posting Job Description PURPOSE:
Designs and sells commercial burglary, fire and CCTV, access control, maintenance and monitoring in accordance with national and local codes to potential subscribers. Sells upgrade services to existing subscribers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
? Makes sales and cold calls in person to businesses located in and surrounding the franchise areas throughout the division.
? Answers general information inquiries for customers related to pricing, services, billing and installations.
? Interacts with technical personnel to ensure accurate design and installation.
? Follows up with subscribers to ensure system training/demonstration.
? Interacts with and gains design approvals with Authorities Having Jurisdiction (AHJs).
? Follows up on leads in a timely manner.
? Processes paperwork, including work orders and weekly sales activity reports.
? Meets predetermined sales goals by following company outlined activity schedule.
? Must be able to work flexible hours, including evenings and Saturdays.
? Must maintain a polished and professional attitude at all times.
OTHER DUTIES AND RESPONSIBILITIES:
? Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
? This position has no supervisory responsibilities.
QUALIFICATION STANDARDS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE/SKILLS/ABILITIES:
? Knowledge of word processing and spreadsheet programs.
? Knowledge of national and local regulations regarding security alarm systems.
? Knowledge of the Syracuse and Central New York area.
? Ability to read a street map.
? Must have valid NYS drivers license and safe driving record.
? Must be able to provide proof of $25,000 vehicle liability insurance.
EDUCATION:
? High School Diploma or equivalent required.
EXPERIENCE:
? One to three years related experience and/or training.
? Experience in consultative sales techniques and account planning including development, service account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning and long range account management strategies.
MENTAL DEMANDS:
? Ability to express oneself in a clear, concise and organized manner both verbally and in writing.
? Ability to think through a problem, analyze and break it down into parts to resolve or come up with a logical solution.
? Ability to exercise good judgment, keeping in mind company policies and procedures as guidelines.
? Ability to deal with irate or difficult customers and/or potential customers.
? Basic math skills, including decimals, fractions and percentages.
? Ability to understand verbal and written instructions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit for extended periods of time; will spend part of the work day in a seated position working at a computer or driving a car.
Use hands to finger and handle or feel; computer keyboard and mouse will be used frequently throughout the work day.
The employee must be able to hear and speak; phone work will be required continuously throughout the day.
The employee is frequently required to stand, walk and reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance, vision, color vision, peripheral vision, depth perception and the ability to focus; must be visually able to use a computer and drive a car throughout the work day.
The employee must be able to deal with irate and difficult customers in a professional and courteous manner on a regular basis, and be able to manage multiple tasks.
? The employee must be able to drive and while driving must not pose a threat to the safety of others.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The employee is regularly exposed to outside weather conditions.
The employee is occasionally subjected to difficult walking terrain, such as hills, uneven sidewalks, etc.
HUMAN RELATIONS:
? Interacts extensively with potential customers and customers over the phone and in person. Also interacts with employees at all levels within the company.
MATERIALS AND SPECIAL EQUIPMENT USED:
? Computer, mouse, telephone, fax, vehicle.
DISCLAIMER:
The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Management reserves the right to add or change duties and job requirements at any time.
NCBC-NER 02/02/2010